The Province of Manitoba Family Services and Labour; Welcome to an Accessible Province 2013

Province of Manitoba | Family Services and Labour.

First Ontario….and now Manitoba. Which Province will be next?

The Accessibility for Manitobans Act became law on December 5, 2013. The purpose of the legislation is to provide a clear and proactive process for the identification, prevention and removal of barriers that prevent people disabled by barriers from full participation. The Accessibility for Manitobans Act will accomplish this by developing accessibility standards with respect to customer service, information and communication, transportation, employment and the built environment.

The legislation applies to the provincial government, the broader public sector and the private and not-for-profits sectors of Manitoba (obligated organizations). Standards are to be adopted as regulations setting out requirements for identifying, preventing and removing barriers. These obligations are to be phased in, with a timeframe for implementation determined by the complexity of the area. Compliance is mandatory for all persons and organizations subject to a standard.

The purpose of these Terms of Reference is to direct and guide the Customer Service Accessibility Standards development Committee in carrying out its roles and responsibilities. The proposed standard will set out the long-term objectives and requirements to ensure equal access to service for all Manitobans, including those with a disability.

Terms of Reference for the Customer Service Accessibility Standards Development Committee (pdf version)
Terms of Reference for the Customer Service Accessibility Standards Development Committee (word version)

To learn more about the AMA and its impact on private companies in the province please contact our Accessibility Team and Human Factors Design Team at Optimal Performance AODA@optimalperformance.ca